AI AT WORK · 2026

Notes from the intersection of IT and AI.

Tutorials, tool reviews, and half-formed thoughts on making AI actually useful on the job — mostly from the Azure side of the fence.

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8 posts · updated weekly
FEATURED
ESSAY

The quiet productivity shift: what changed when our IT team started shipping with Copilot

Six months in. The boring parts got quieter, the interesting parts got louder, and a few things broke in ways I didn't expect.

APR 22 9 MIN READ
TUTORIAL

Wiring up Azure OpenAI, end to end

A working setup with auth, rate limits, and the gotchas nobody tells you about.

APR 18 12 MIN READ
NOTE

Where I got stuck this week

RAG over a messy SharePoint got complicated fast. A short log of what went sideways.

APR 15 2 MIN READ
REVIEW

Three AI tools I actually kept

I tried roughly twenty. These are the three still open in a tab on my work laptop.

APR 10 6 MIN READ
ESSAY

On "AI doing the thinking"

A small defense of keeping the thinking part. Also a small complaint about demos.

APR 4 10 MIN READ
TUTORIAL

Prompt patterns for IT runbooks

A handful of templates that survived contact with real incidents.

MAR 28 7 MIN READ
NOTE

Prompt sprawl is real

I have fourteen versions of the same prompt. Here's how I started deduping them.

MAR 22 3 MIN READ
ESSAY

Why "AI-first" is usually the wrong framing

It's almost always "problem-first, AI-sometimes." A short case for boring mental models.

MAR 16 8 MIN READ